Our Skin Mapping quiz analyzes your skin type, concerns, lifestyle, and goals to create a personalized Korean skincare routine.

Every product is labeled with compatible skin types. We always recommend starting with our Skin Mapping quiz for the most personalized experience. If you're unsure, our customer care team is available to help.

Yes. Many of the Korean skincare products we curate are well-suited to sensitive or reactive skin, but every formula is different. Skin Mapping helps us understand your sensitivities and preferences so we can guide you toward gentler options. We always recommend reviewing individual ingredients and patch testing when introducing a new product.

1. Individual Korean Skincare & Replenish Items: Standard shipping typically takes 3–5 business days. Express shipping, with an estimated transit time of 1–2 business days, may be available at checkout depending on the product and destination.
2. Curated Ritual Boxes: Processing takes 3–7 business days, followed by an estimated standard transit time of 5–20 business days within the United States.
3. International Orders: Estimated transit time is 17–45 business days.

Please note that these are estimated shipping times and are not guaranteed delivery dates. Shipping times may vary depending on the destination, product, fulfillment location, carrier, customs processing, and other circumstances.

Because skincare is personal and cannot be safely resold, all skincare and Ritual purchases are final sale.

If your order arrives damaged, defective, leaking, or incorrect, please get in touch with us within 7 days of delivery so we can review the issue and make it right.

For complete details, please see our Returns & Refunds Policy.

Yes. We offer free U.S. shipping on all Ritual Box purchases, including Seasonal Rituals, the Signature Ritual, Four Curated Essentials, and the Seoul Glow Daughter's Box.

Individual Korean skincare products purchased separately are subject to standard shipping rates calculated at checkout.